Q:What happens to your computer when you download the Tarla Toolbar? I read on another website that it tracks your internet history so advertisers will know what type of ads appeal to you so you're more compelled to click, & someone else said its got spyware attached, & that's the reason you're promoting it so much with free items. I'd like to download the program & get expensive things, but I just want to know what really happens before I do so :P Thanks! A:We asked the head honcho of the toolbar himself, and he explained there is absolutely no spyware in the toolbar, as clearly stated when you sign up. :) Nothing is tracked by the toolbar, and no individual data is stored. The toolbar does not have any hidden programs or the like that would harm your computer or track personal information.

Q:I would just like to thank the person(s) who spent many sleepless nights to find a way to get my toes stepped on, coffee spilt all over me, and my computer over-run by my household minions... see, if I'm playing on Neopets and (like an idiot) I blurt out, "oh cool, Tarla just gave me (fill in the blank)," well, it's like a stampede of buffalo here with me getting knocked to the floor (usually with coffee or a diet dew in hand) by 3 kids and even hubby fighting to see who can log on next to scarf some goodies from Tarla. It used to be like that with Snowager, but now Tarla has taken his place. Any chance TNT can send me a couple more computers? Maybe Tarla can put them on the next toolbar alert? Or how about no weekend, school holidays, or giveaways after 4pm EST? Can you ask Lawyerbot if I have grounds to sue my family for personal injury or maybe destruction of property? My carpeting can't just be changed with the click of a box like the Neohomes. :| A:Lawyerbot says, "Thank you for writing. Please wait while I select the most appropriate response... TNT is not responsible for stained carpets due to overzealous players. You may, however, feel free to force your family to scrub the carpet. We recommend duct tape if you have any further desire to verbally acknowledge that Tarla is giving out prizes. Also, don't run with scissors. Response Concluded." Disclaimer: The opinions expressed by Lawyerbot do not represent the opinions of NeoPets, Inc. or any of its principals.

Q: Hey, do you guys think it's possible to make the toolbar available for Mac users, too? That way we can get the alerts and features? A: We are working toward this at the moment, though we aren't progressed far enough to give you a true update or approximate timetable for it. Rest assured, though, we haven't forgotten you shiny Mac users! :)

Q:Hiya, folks! I just downloaded the nifty toolbar and like it a lot - but I've got a question. I understand that you get prizes from using the toolbar, and I'm a bit nervous about using it with the browser I use for my side accounts (I use two different browsers so I don't get muddled about which account I'm logged in to). I don't want to get frozen! It doesn't seem like it would be freezable to get a prize on a side account, but I've been surprised by some of your answers on what's freezable and what's not, so I want to be dead certain before using it. (I really wish you guys would do a checklist thing for what's OK with side accounts and publish it here, so we'd have a reference to go to.) Thanks -- and I love the toolbar! A: You need to "pick up" your prizes from the toolbar; it's not something that is automatically given to you like in a Random Event. While, yes, you may feel free to use the toolbar on multiple browsers, please refrain from collecting prizes with any account but your main (much like the Advent Calendar).

Q:When the Tarla alert goes off on the Neopets Toolbar, there is always a rush of people asking for the link on the Games and TOW boards. Is this fair? It seems to me that the Alert function should only be for the ones running the Toolbar. If you are running a browser that doesn't support it or refuse to have the Toolbar, should you be able to click a link and snag the prize? A user stated on the board that they would continue to post the link until TNT said it wasn't OK. Could you please clarify this? Thanks! A: While we'd prefer it if you did use the toolbar (which is why we created the prize system in the first place), we do realise that there are people who simply aren't able to install it even if they wanted to (especially because a Mac version is not yet available). The only way for these people to even have a remote chance of participating is if some kind person gave out the link, so we have allowed it. This may change in the future, of course, if the toolbar becomes available to all, but we'll cross that bridge when we come to it. :)

Return to Top of Page